The main method of booking is online via booking web site www.finlandtours.fi. This applies to consumer customers and travel agencies alike. Bookings for individual passengers of 1-9 persons are done through the web site. Travel agencies wishing to re-sell StopOver Packages are asked to apply for a registration of agency before being able to start re-selling.
Bookings for Group Arrangements for 10 or more persons together must be done by e-mail firstname.lastname@example.org.
All accommodation is based on twin or double rooms. No extra beds are available. Single rooms are bookable against supplement. Rooms at hotels, apartments, villas and cruise ferries are non smoking. Adults and children pay the same fares. Guaranteed service language is English. Accommodations are normally available from 2pm (check-in) and the rooms must be vacated by 11am (check-out) if not otherwise instructed by the hotel or in the package description. Safety rules forbid making open fire including candles or using own heaters or other electrical devices generating a fire hazard. It is not allowed to cook food or boil water in guest rooms. Many hotels require to make a deposit reservation on passenger’s credit card upon checking in to cover the payment of occasional extra services not included in the prepaid package accommodation, like minibars, laundry, spa treatments or late check-outs. Passengers are instructed to carry an international credit card with them.